Policy

Details about what data we collect, what we do of it & its security

Rongeen TV built the Rongeen TV App as a free app. This SERVICE is provided by OTT Live at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at Rongeen
TV unless otherwise defined in this Privacy Policy.

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages or make derivative versions. The app itself, and all the trademarks, copyright, database rights, and other intellectual property rights related to it, still belong to OTT Live. OTT Live is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for. Data charges would be applied as per the user’s tariff. The application will be available to All JIO Set-Top Box(STB) users and will serve video content to the users which can be accessed on JIO Set Top Box. OTT Live holds the rights for the content getting displayed. Commercial Ads may display in the application at certain places. The Star Fitness app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We, therefore, recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the app won’t work properly or at all. You should be aware that there are certain things that OTT Live will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi or provided by your mobile network provider, but OTT Live cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. If you’re using the app outside of an area with Wi-Fi, you should remember that the terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third-party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app. Along the same lines, OTT Live cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, we cannot accept responsibility. With respect to OTT Live’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavor to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. OTT Live accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app. At some point, we may wish to update the app. The app is currently available on Android – the requirements for the system(and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. OTT Live does not promise that it will always update the app so that it is relevant to you and/or works with the Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

  1. This T&C is an electronic record in terms of the Information Technology Act, 2000 (as amended/re-enacted) and rules thereunder, and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics code) Rules, 2021, which mandates publishing of rules and regulations, privacy policy and terms of use for access or usage of the App. This electronic record is generated by a computer system and does not require any physical or digital signature.
  2. Notice to Users of the Republic of India (Bhārat Gaṇarājya) Under G.S.R. 139(E): Intermediary Guidelines and Digital Media Ethics Code, users located in the Republic of India are entitled to the following Grievance Redressal Mechanism. If user’s issue is not resolved even after contacting various complaint resolution channels, he/she can reach out to our grievance officer by contacting our grievance officer at the below email ID, address, and number. In your mail you must describe the issue in detail and provide any supporting document including screenshots that would assist with the resolution of your concern.
  3. Users from India can file their complaint on the below email ID, address, and number.
  4. Grievance Officer details for App: Rongeen TV
    Grievance Officer Name: Himanshu Agarwal
    Email Id: himanshu.ag18@ottlive.in
    Office Address: B-47, Sector-63, Noida, Uttar Pradesh 207301
    Mobile No. +91 8130161738
    Website: RONGEENTV.COM
  5. Our Privacy Policy & Terms of Service was last updated and posted on 9/1/2024
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Lauched in 2019, Rongeen TV is the India’s 1st Bengali Kids Entertainment TV Channel catering to 2.5 Crore households in Eastern India with positive infotainment for our kids.

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